FREE UK SHIPPING ON ORDERS OVER £45.95

Last Updated: June 29, 2026

At AB Essence, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the information you provide when visiting our website or purchasing our products.

1. Information We Collect

  • Personal Identification Information: We collect data when you place an order, register an account, or submit a custom perfume request. This includes your name, email address, shipping/billing address, and phone number.

  • Payment Information: Payments are processed through secure third-party gateways. We do not store your full credit card details on our servers.

  • Comments & Media: When you leave a comment on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to assist with spam detection. If you upload images, please avoid including embedded location data (EXIF GPS).

  • Usage Data: We use cookies to improve your shopping experience, such as remembering items in your cart and your login status.

2. How We Use Your Information

  • Order Fulfillment: To process your purchases, manage shipping, and provide customer support.

  • Personalization: To create bespoke perfume blends as requested by you.

  • Communication: To send you order updates, shipping notifications, and (if opted-in) marketing information.

  • Security: To detect fraud and prevent spam.

3. Data Sharing

We do not sell your personal data. We only share information with third parties where necessary for:

  • Shipping: Providing your address to delivery services.

  • Payment Processing: Securely handling your transaction.

  • Compliance: Where required by law or to protect our legal rights.

4. Your Rights

If you have an account or have left comments, you can request:

  • An exported file of the personal data we hold about you.

  • The erasure of any personal data we hold about you (excluding data we are legally required to keep for administrative or security purposes).

5. Data Retention

  • Comments: Retained indefinitely for moderation.

  • Orders: Retained for the duration required by financial and tax regulations.

  • User Profiles: Retained for as long as your account is active.

6. Contact Us

For any questions regarding your data or to exercise your rights, please contact: abe.blissessence@gmail.com

My Cart
Categories